Lashed Out strip lashes

At Sedoine Cosmetics, your satisfaction is our priority. We’re committed to providing you with a simple, enjoyable and 100% secure shopping experience, with fast shipping and a transparent, hassle-free returns policy. When you buy from us, you’re buying quality with peace of mind!

Shipping – Fast, reliable delivery

• Fast, secure delivery: We work in partnership with Amazon to ensure reliable shipping and optimized delivery times.

• Express delivery in North America: Our products are available on Amazon Canada and Amazon USA, ensuring fast, efficient delivery.

• International shipping: Wherever you are, we’ve got you covered! Our products are shipped to several countries, including France and Burkina Faso, so that everyone can enjoy Sedoine Cosmetics quality.

• Delivery times: Delivery times vary according to your location and the delivery options chosen when ordering. You will receive detailed tracking information to follow the progress of your parcel.

Returns & Refunds – Buy with peace of mind Your satisfaction is our priority! If your order doesn’t meet your expectations, we’ve set up a simple, hassle-free returns process. For Amazon purchases, returns and refunds are handled directly by our partner Amazon.

• Satisfaction guarantee: You have 14 days after receipt to return your product if you are not completely satisfied.

• Return conditions :

  • The product must be unopened, unused and in its original packaging.

  • Proof of purchase will be required for all returns or exchanges.

• How do I return an item?

  1. Contact our customer service department at contact@sedoinecosmetics.com to initiate your request.

  2. We’ll send you detailed instructions and a return address.

  3. Upon receipt and verification of the returned product, we will proceed with a refund or exchange, whichever you prefer.

• Return Fees: Return shipping is free in the event of an error on our part or if the product is defective. In all other cases, they will be charged to the customer.

We strive to offer you top-quality products, backed up by responsive, attentive customer service. If you have any questions, please don’t hesitate to contact us!